Warranty / Repairs

From Fixehardware INC.

Effective December 11th 2018!

Fixe Climbing S.L. the manufacturer of the Alien Evolution Cams three year warranty period ended December 11th 2018.
As a curtesy to our US customers, Fixehardware INC. the US distributor of Fixe Hardware S.L. products will offer a discount for each Evolution cam returned and deemed under warranty for an additional 12 month period ending December 11th 2019. This offer is made to the original purchaser of the Evolution unit only.

Fill out the warranty form located on the Fixehardware.com website
Return the Evolution unit in question.
Return the completed warranty form ( please provide legible information ).
If the warranty is found legitimate you will be contacted via Email and provided with a onetime usage discount code to apply toward the purchase of any Alien product ( 30 day expiration ).
A discount of -30% off the MSRP cost on Alien products will be offered.
This discount may not be used for any other Fixehardware products.
This discount may not be used on any sale items.

Regards

Fixehardware team

================
FixeHardware:

ATT: Warranty
107 A South Main St.
Bishop CA 93514

Once we receive the product it will be inspected and the form reviewed after which you will be contacted.
This process can take time depending on where it is sent from and our current work load.

Please use a tracking# to keep track of your shipment.

WE DO NOT WARRANTY CCH ALIEN PRODUCTS

Download: Warranty Form


FIXE hardware Partner: Mountain Tools
(RESLING YOUR CAMS, HEXES, NUTS & HOOKS!)
Click here for the Re-Sling Service